Privacy Policy

1. Who We Are

ORACHA (UK) LIMITED operates the Oracha website and is responsible for how information is handled in connection with this website. References to “Oracha”, “we”, “us”, or “our” mean ORACHA (UK) LIMITED.

2. Scope of This Policy

This policy applies to the Oracha website and pages that showcase our app portfolio. Individual apps, App Store pages, Google Play pages, payment providers, analytics providers, or other linked services may have their own privacy policies. You should review those policies when using those services.

3. Information We May Collect

• Technical information: IP address, browser type, operating system, device type, approximate location based on network information, pages viewed, timestamps, and server logs.
• Usage information: pages visited, links clicked, app cards viewed, outbound clicks to app websites or app stores, and general interaction patterns on the website.
• Contact information: information you choose to send us, such as your name, email address, message content, and related correspondence if you contact us directly.
• Cookie and analytics information: information collected through cookies, similar technologies, analytics tools, or performance monitoring tools if they are used on the website.

4. How We Use Information

• To operate, maintain, secure, and improve the website.
• To present Oracha’s app portfolio and direct visitors to official app destinations.
• To understand which pages, app cards, and outbound links are used.
• To respond to messages, questions, or requests you send to us.
• To detect, prevent, and investigate technical issues, abuse, fraud, or security incidents.
• To comply with legal obligations and protect our rights, business, users, and services.

5. Legal Bases for Processing

Where UK or EU data protection law applies, we rely on appropriate legal bases depending on the context. These may include our legitimate interests in operating, securing, improving, and promoting the website and app portfolio; your consent where required for certain cookies or communications; performance of a contract where applicable; and compliance with legal obligations.

6. Cookies and Similar Technologies

The website may use cookies, local storage, server logs, or similar technologies to support site functionality, understand traffic, measure performance, and improve the visitor experience. You can usually control cookies through your browser settings. If you disable cookies, some parts of the website may not work as intended.

7. Analytics and Performance Tools

We may use analytics or performance tools to understand how the website is used and to diagnose technical issues. These tools may process technical and usage information on our behalf. We aim to configure analytics in a proportionate way for a portfolio website.

8. When We Share Information

We may share information with:

• service providers that help host, operate, secure, analyze, or maintain the website;
• professional advisers where needed for legal, accounting, compliance, or business purposes;
• authorities, regulators, courts, or other parties where required by law or to protect rights;
• successors or relevant parties in connection with a business transfer, restructuring, or similar event.

9. Links to Apps, App Stores, and Other Sites

The website links to Oracha app websites, App Store pages, Google Play pages, and other external destinations. Once you leave oracha.co.uk, the destination service may collect and process information under its own privacy policy, terms, and platform rules. We do not control third-party privacy practices.

10. International Transfers

Some service providers or linked platforms may process information outside the United Kingdom or your country of residence. Where applicable law requires safeguards for such transfers, we aim to rely on appropriate transfer mechanisms or service provider terms.

11. Retention

We keep information only for as long as reasonably necessary for the purposes described in this policy, including operating the website, maintaining security, responding to requests, keeping records, and meeting legal or operational requirements. Retention periods may vary depending on the type of information and why it is processed.

12. Security

We use reasonable technical and organizational measures designed to protect information connected with the website. No website, network, or storage system can be guaranteed to be completely secure, so you should take care when sharing information online.

13. Children

The Oracha website is not directed at children and we do not knowingly collect personal information from children through this website. Some Oracha apps may have their own age guidance, platform ratings, or privacy terms.

14. Your Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, restriction of, or portability of your personal information. You may also have the right to object to certain processing or withdraw consent where processing is based on consent.

15. How to Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact us at hello@orachauk.com.

16. Complaints

If you are in the United Kingdom and have concerns about how your personal information is handled, you may have the right to contact the UK Information Commissioner’s Office. We encourage you to contact us first so we can try to resolve the issue.

17. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to the website, our apps, our service providers, legal requirements, or business practices. The version published on this page is the current version for the website.